FAQs

Frequently Asked Questions:

• I 'm nervous about products being shipped.  What preventative measures are you taking?

• What is a Miracle Mat?
  The Miracle Mat is one of the most amazing products of our time!  Made from cotton and microfiber its very absorbent, vulcanized, (or baked like a cake) into a virgin rubber backing it has a non slip grip, will last for years, is washable and practically indestructible.  Check out exactly what is here

• Will it pick up dry debris?
  Yes, like a magnet! Including sand, leaves, pine needles...

• Will it work wet?
  Yes! It will work wet OR dry

• Will it slide on the floor?
  

  No, it has a non slip grip on the back

• Will it bunch under the door?
  

  No, it has a low profile

• Can you wash it?
  Yes! Warm or cold water cycle

• Can you dry it?
  Yes! You can tumble dry on low, or let air dry

• Are there glues or adhesives?
  No, cotton is vulcanized into the backing

• Why does the mat not work great new?
  It must be washed before use to remove the guard

• What is the composition?
  65% cotton 35% microfibre, cotton for absorbing and microfibre for cleaning

• Is loss of cotton normal?
  Yes, we pack the mat with absorbent cotton, it will take a few washes before loss of cotton ceases

• What type of detergent should be used?
  Whatever you currently used for your cotton towels

• What is the difference between bordered and not bordered mats?
  Bordered mats are typically for commercial and non bordered are for home use.

• My mat hasn't arrived and I would like to know where it is? 

• Check your inbox for tracking details and tracking number that can be tracked at www.usps.com shipping should take 2 to 7 business days.  Medium sized mats do are sent small packet air and do not have tracking available.  Feel free to email or call us direct anytime info@miraclemat.com or 1 (778) 318 6683

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