Shipping & Customer Policy

Duties, Taxes & Tariffs
All orders shipped outside of Canada may be subject to import duties, tariffs, customs fees, or brokerage charges imposed by the destination country. These fees are not included in the product price or shipping cost displayed at checkout.
The buyer is solely responsible for paying any such charges to receive their order.
Refused or Unclaimed Deliveries
If a buyer refuses to pay the required import duties/tariffs and the shipment is refused at customs:
The courier may either return the package to us at the buyer’s expense or destroy the package.
If the package is destroyed or abandoned, no refund will be issued.
If the package is returned to us, we will issue a refund minus the original shipping costs and any return shipping fees charged by the courier.